Privacy Policy

This Privacy Policy explains how ecopureultrasonicwash@gmail.com

 (the “Site”, “we”, “us”) collects, uses, and shares your personal information when you visit or make a purchase on the Site.

Contact Information

If you have any questions, need further clarification about our privacy practices, or wish to file a complaint, you can reach us by email at ecopureultrasonicwash@gmail.com

Collection of Personal Information

When you visit or use the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Additional information may be collected when you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can identify an individual. Below is an overview of the types of information we collect and why.

Device Information

  • Purpose of Collection: To ensure the Site functions properly and to analyze usage for optimization.
  • Collection Method: Automatically collected via cookies, log files, web beacons, tags, and pixels.
  • Disclosure: Shared with our processor, Shopify.
  • Personal Information Collected: Web browser version, IP address, time zone, cookie data, pages viewed, search terms, and interaction with the Site.

Order Information

  • Purpose of Collection: To fulfill your orders, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, screen for fraud, and, if aligned with your preferences, send marketing communications.
  • Collection Method: Collected directly from you during transactions.
  • Disclosure: Shared with processors including Shopify, Google, Meta, Stripe, and PayPal.
  • Personal Information Collected: Name, billing/shipping address, payment details (including credit card and PayPal), email address, and phone number.

Customer Support Information

  • Purpose of Collection: To provide customer support.
  • Collection Method: Collected directly from you.
  • Disclosure: Shared only as necessary to provide customer support.
  • Personal Information Collected: Contact information and any other details you provide for support.

Sharing of Personal Information

We share your Personal Information with service providers to facilitate our services and to fulfill contracts with you. This includes:

  • Shopify: Our online store is powered by Shopify. For more information on how Shopify handles your data, visit Shopify’s Privacy Policy.
  • Legal Compliance: We may share your information to comply with applicable laws, respond to lawful requests such as subpoenas, or protect our legal rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing messages that we believe may interest you. This includes:

  • Google Analytics: We use Google Analytics to better understand how our customers use the Site. Learn more about Google’s privacy practices here. You can opt out of Google Analytics here.
  • Ad Partners: We share information about your browsing habits, purchases, and interactions with ads to serve relevant advertisements across various platforms.

For more details on targeted advertising, visit the Network Advertising Initiative.

Opting Out of Targeted Ads

Use of Personal Information

We use your Personal Information to provide and enhance our services, including offering products, processing payments, fulfilling orders, and keeping you updated on promotions and offers.

Legal Basis for Processing (for EEA residents)

If you are located in the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent;
  • Performance of our contract with you;
  • Compliance with legal obligations;
  • Protection of vital interests;
  • Legitimate interests, provided they do not override your rights and freedoms.

Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements. If you wish to request the erasure of your Personal Information, please refer to the "Your Rights" section below.

Automated Decision-Making

We use limited automated decision-making processes to prevent fraud, such as temporary blacklisting of IP addresses linked to repeated failed transactions or fraudulent activities. These automated decisions do not have significant legal effects on you.

Your Rights

GDPR (EEA Residents)

If you are an EEA resident, you have the right to access, correct, update, or request the erasure of your Personal Information. You also have the right to object to processing based on automated decision-making. For any such requests, please contact us.

CCPA (California Residents)

If you reside in California, you have the right to request access to the personal data we hold about you, request its deletion, and designate an authorized agent to make these requests on your behalf. For more details, contact us using the information provided above.

Cookies

Cookies are small files stored on your device when you visit our Site. They enhance your browsing experience by remembering your preferences and actions. We use cookies for a variety of purposes, including ensuring the functionality of the store, improving site performance, and supporting advertising efforts.

For more details on managing cookies, visit All About Cookies.

Do Not Track

Please note that we do not alter our data collection practices in response to "Do Not Track" signals from your browser, as there is no consistent industry standard for such requests.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Please review it periodically.

Complaints

If you have any concerns about how we handle your data, please contact us at ecopureultrasonicwash@gmail.com

 If you are not satisfied with our response, you have the right to file a complaint with the appropriate data protection authority.